WHAT IS IT?

ISO 9001 is an international management system standard for an organization to establish, implement, operate, maintain and improve a quality management system (QMS). Published in 1987, the first standard is based on seven quality management principles.

ISO 9001 is constantly being revised.

The purpose of ISO 9001 is to enable organizations to be more efficient and increase customer satisfaction.

With more than one million certified organizations worldwide, ISO 9001 remains the world’s best-known standard, providing organizations with a structured approach to quality management and helping them to consistently provide products and services that meet and, where possible, exceed customer requirements.

ISO 9001 is suitable for organizations of all types and sizes, not just large companies and manufacturers. The requirements of the standard are generic and can be tailored to the products or services provided by the organization.

This certification will demonstrate that you have the necessary expertise to effectively support an organization in implementing and maintaining the best quality processes.

Throughout the process, you will be able to identify areas of responsibility to address risks and opportunities leading to overall performance improvement. You will also be able to help organizations deliver consistent services by using resources effectively so they can achieve their goals faster. This will improve your personal performance while also improving the quality of an organization’s products and services.

WHY IS IT IMPORTANT?

Quality is the defining characteristic that every organization strives to achieve.

ISO 9001 certified professionals are considered a strong asset for any organization. Meeting future needs and expectations is a major challenge for organizations operating in any sector, especially in today’s increasingly dynamic environment. Therefore, in order to achieve organizational goals, it is important to understand the need to hire experts in this field.

Certified professionals will help organizations establish a set of processes and systems that will positively engage employees, create a culture of continuous improvement and lead to customer satisfaction. It will also enhance an organization’s credibility and image by demonstrating that it meets the necessary requirements.

What are the Benefits of ISO 9001 for Organizations?

• ISO 9001 is the most widely known and used of the management systems standards.
• ISO 9001 is a flexible standard that organizations can adapt to their specific context.
• One of the key features of ISO 9001 is its customer focus. A Quality Management System (QMS) based on ISO 9001 helps organizations work effectively to increase customer satisfaction, drive continuous improvement and achieve long-term success.
• ISO 9001 certification is a reliable proof that the organization improves the quality of its work and meets the needs of customers.
• Furthermore, ISO 9001 is compatible with other management systems standards. ISO 9001 is organized according to a common framework called the High Level Structure (HLS). In this way, it can be easily integrated with other standards such as ISO 14001 (Environmental Management), ISO/IEC 20000-1 (Information Services Management), ISO/IEC 27001 (Information Security Management), ISO 22301 (Business Continuity Management ). This integration enables organizations to improve their performance in different areas and meet the expectations of all their stakeholders.

WHAT IS THE BENEFIT?

ISO 9001 is a Quality Management System (QMS) standard that organizations can use to increase customer satisfaction, improve their processes and comply with international standards.

However, many organizations fail to fully exploitthe potential of QMS.

Among the reasons for this are the following:

– The QMS is seen only as a documentation system.

– Failure to identify and remedy non-conformities.

– Failure to establish a culture of continuous improvement.

PECB’s ISO 9001 training courses are designed to help you overcome these issues and effectively implement and manage your QMS.

PECB’s ISO 9001 certifications are globally recognized and prove your professional competencies as an auditor, implementer or QMS team member.

ISO 9001 certification provides you with the following advantages:

– Can make a difference among other experts in the field of quality management,

– Knows and can transfer the requirements and benefits of ISO 9001 standard,

– Can guide and support organizations in the installation, implementation and management of a QMS, (PECB Certified ISO 9001 Lead Practitioner)

– Assess and report on the conformity of a QMS to the ISO 9001 standard and the organization’s own requirements, (PECB Certified ISO 9001 Lead Auditor)

– May be authorized to conduct third party certification audits, (PECB Certified ISO 9001 Lead Auditor)

– Opportunities to develop your quality management career.

• ISO 9001 INTRODUCTION

You will understand the main concepts of Quality Management System (QMS).

• ISO 9001 FOUNDATION

You will learn about the key elements for implementing and managing a QMS specified in ISO 9001 and the requirements of the standard.

• ISO 9001 LEAD IMPLEMENTER

You will develop skills and competence to support an organization in implementing, managing and maintaining a QMS based on ISO 9001.

• ISO 9001 LEAD AUDITOR

You will develop skills and competence to perform an ISO 9001 audit of an organization’s QMS by applying widely recognized audit principles, procedures and techniques.

WHAT IS IT?

ISO 21502 (Project Management): Guidance for Successful Projects

Project management is an original work carried out using specific resources within a certain time frame to achieve a specific goal.

ISO 21502 is a standard that provides guidance that can help project managers and project-based organizations deliver projects successfully.

Project management can be applied in many situations in both business and personal life. For example, organizing a birthday party, planning a family camping trip or introducing new software at work, etc. Like.

Developing project management skills is crucial for those who want to successfully deliver projects and become project managers.

PECB’s ISO 21502 certification training aims to help you improve your project management skills and put you on the path to becoming a great project manager.

ISO 21502 certification is a solid confirmation of your management skills. It will demonstrate that you understand the key concepts and processes needed to successfully manage and deliver projects, regardless of complexity, size or duration. You will gain insight on how to test whether the different assumptions and chosen approaches of various projects are aligned with the organization’s policies, systems and objectives. This certificate proves your ability and flexibility to work on international projects.

WHY IS IT IMPORTANT?

PECB’s ISO 21502 certification trainings allow you to learn and apply ISO 21502, an internationally recognized standard in project management.

With the advent of remote working and project-based companies, the demand for skilled project management professionals is increasing.

Obtaining a professional certificate in project management allows you to take advantage of opportunities in an emerging job market.

Project managers are needed in different sectors and a professional certificate can be the first step towards a career focused on managing projects in specific sectors such as manufacturing, construction, services and information technology (IT), education, management consulting, vehicles, government, agriculture and mining, oil and gas.

It also fosters employee collaboration and improves communication between project-related staff, suppliers and customers, resulting in stakeholder engagement and customer satisfaction.

ISO 21502 can lead to better business decisions, including prioritizing tasks for projects and reducing risks.

As a trained and certified project manager, you will lead the project team, plan activities for the project, define project objectives, scope, schedule and budget, identify, assess and address risks, engage and communicate with stakeholders, and carry out the overall implementation of the project.

WHAT IS THE BENEFIT?

There are many reasons to participate in ISO 21502 certification trainings. Here are some of them:

– It can improve your project management skills,

– Can learn project management standards and practices,

– You can run your projects more effectively and efficiently,

– It can improve the quality and success rate of your projects,

– It could advance your career as a project manager,

– You can get an internationally recognized certificate.

ISO 21502 is an international standard for project management.

Organizations and project managers using ISO 21502 guidelines for project management can run their projects more effectively and efficiently.

The benefits of ISO 21502 are as follows:

– Can transform their ideas into concrete or abstract outputs,

– Successfully manage and involve stakeholders when developing and implementing projects,

– It can follow a standardized process to initiate, plan, implement, control and close projects with specific objectives, scope and resources,

– Able to control changes in projects and adapt quickly when necessary,

– Manage organizational and societal changes affecting projects and sustain project results,

– Can make risk assessments related to the project and manage the identified risks,

– You can learn from project management activities and drive continuous improvement.

WHO IS IT SUITABLE FOR?

Apart from project managers and senior management, the standard can also be used by project sponsors and boards, auditors, and organizations that develop national or corporate standards or practices for project management.

• ISO 21502 INTRODUCTION

You will understand the basic concepts and importance of project management.

• ISO 21502 FOUNDATION

You will learn best practices for managing projects and the key concepts and processes involved.

• ISO 21502 LEAD PROJECT MANAGER

You will acquire the expertise to lead an organization and its team to implement, manage and sustain projects based on ISO 21502.

WHAT IS IT?

ISO/IEC 20000 IT Service Management System is an internationally recognized standard for service management that describes a set of management processes designed to help organizations deliver effective services. This is the first internationally recognized standard for IT service management.

Certification to this standard proves that you have the expertise and ability to create a culture of continuous improvement, understand business objectives, reduce the number of incidents and increase customer satisfaction.

You will be able to focus on the implementation of an effective and appropriate set of integrated processes and solutions.

It is divided into a number of sections where ISO/IEC 20000-1 defines the requirements for a service management system (SMS). These requirements are mandatory requirements that organizations must meet in order to comply with the ISO 20000 standard.

It also helps you develop services that are driven and supported by business objectives to ensure better quality of tactical and strategic decisions made to maintain consistent service levels.

ISO/IEC 20000 certification demonstrates your ability to plan, establish, review, improve and maintain an IT Service Management System to a certain level of professionalism and reliability.

What You Need to Know About ISO/IEC 20000-1:

• ISO/IEC 20000-1 is the management system standard that specifies the minimum requirements for an organization to establish, implement, maintain and continuously improve a service management system (SMS).
• First published in 2005 and subsequently updated in 2011 and 2018, this standard helps organizations improve service delivery and build a sustainable business model.
• An SMS consists of policies, processes, resources, goals, objectives and documented information that are brought together and coordinated to achieve the organization’s objectives.
• An effective SMS enables organizations to manage and control their service management activities, identify and mitigate risks associated with their operations, and identify and realize opportunities.

WHY IS IT IMPORTANT?

The requirements of ISO/IEC 20000-1 are generic and can be applied to organizations of all sizes, industries and complexities.

According to ISO Survey 2020, there are more than 7,500 certificates issued to organizations worldwide. Contrary to the common misconception that this standard only applies to IT infrastructure, ISO/IEC 20000-1 applies to finance, cloud, business process outsourcing, etc. can be used for a variety of other services, including

The ISO/IEC 20000 standard is suitable for companies of all sizes and ensures that your IT services are cost-effective, reliable, consistent and beneficial, regardless of where you are based and what you do. With this standard, organizations provide the necessary basis for determining whether they are implementing best practices and whether they are continuously implementing reliable, repeatable and measurable processes in their organizations.

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ISO/IEC 20000-1 is compatible with most ISO management system standards. It provides easier integration with other management systems based on standards such as ISO 9001, ISO/IEC 27001 and ISO 22301.

In addition to ensuring consistency and reducing costs, integrating various management systems can help the organization deliver consistent and quality services and help sustain and improve the business model.

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PECB ISO/IEC 20000 certification will help you achieve success in IT Service Management to enable organizations to develop and maintain an integrated IT Service Management System to support service management functions.

In addition to helping your career, the knowledge and skills gained through this certificate training will increase the pace of change, staff productivity and the use of their knowledge and expertise by identifying key processes and overcoming natural barriers between departments of the organization.

WHAT IS THE BENEFIT?

The main advantage of ISO/IEC 20000-1 is that an effective SMS based on ISO/IEC 20000-1 requirements has the potential to shape and improve the way an organization operates and enhance its service management practices.

Some of the benefits an organization can gain by implementing an SMS based on ISO/IEC 20000-1 are:

– Improved service performance and increased value to interested parties,

– They may have the opportunity to obtain an official certificate from an accredited conformity assessment body,

– It can reduce costs, efforts and disruption of services,

– It can improve the service lifecycle, including planning, design, transition and delivery,

– Align SMS components with business objectives,

– The service can meet the requirements at the best level,

– It can increase the trust of the business and customers,

– Mitigate risks using a risk management approach,

– Have a better understanding of roles and responsibilities,

– You can positively improve your relations with suppliers and other interested parties.

• ISO/IEC 20000 INTRODUCTION

Understand the main concepts of an IT Service Management System (IT SMS).

• ISO/IEC 20000 FOUNDATION

Learn about the principles and processes of IT SMS implementation.

• ISO/IEC 20000 LEAD IMPLEMENTER

Develop the skills and competence to implement and manage an IT SMS based on ISO/IEC 20000.

• ISO/IEC 20000 LEAD AUDITOR

Develop skills and gain knowledge to plan and conduct IT SMS audits according to ISO/IEC 20000 requirements.

• ISO/IEC 20000:2018 TRANSITION

Learn about updates to the new ISO/IEC 20000 standard and help organizations transition to and comply with the new requirements.

WHAT IS IT?

What is Six Sigma & How Does It Optimize Business Processes?

Six Sigma is a management strategy that aims to optimize business processes through data analysis and statistical measurement tools.

Initiated by giant companies such as Motorola and General Electrics(GE), the Six Sigma approach uses a variety of tools and techniques to minimize defects and maximize process quality.

Six Sigma methodologies increase the profitability of organizations by making employees experts in product, service and process improvement.

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Sigma is a term in statistics that measures the amount of deviation. It shows how far processes are from perfection.

Six Sigma quality is theoretically a level where the probability of making a mistake is very low.

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Six Sigma Certified individuals have the opportunity to prove that they are skilled enough to identify, analyze and solve problems as well as improve the quality of processes.

They can demonstrate your competence in process improvement and help businesses to discern the internal factors that positively impact an organization’s ability to remain competitive in a globally competitive economy.

Thus, as a certified individual, you will increase your chances of finding a prestigious senior position in a global multinational company.

WHY IS IT IMPORTANT?

Becoming a Six Sigma certified professional and applying its methodologies in your work life can have a huge impact on your future business career.

Having Six Sigma certification on your resume proves your commitment to improving business processes through the efficient use of scarce resources and a systematic focus on customer expectations and needs.

Furthermore, as a certified Six Sigma professional, you will be able to transform and strengthen an organization by increasing revenues through the reduction and elimination of defects that can lead to customer dissatisfaction and losses for the organization.

This methodology will help organizations understand how process improvement techniques are used and how these techniques will help them succeed and improve their business processes.

What are the Importance and Benefits of Six Sigma?

Six Sigma is a method used to improve business processes and reduce errors.

Obtaining Six Sigma certification can provide you with many advantages in your business life and career.

Here are the importance and benefits of Six Sigma:

• Six Sigma certification shows that you can efficiently manage business processes and increase customer satisfaction. This is an important reference on your CV.
• Six Sigma methodologies improve the competitiveness of businesses and increase their revenues. As a certified Six Sigma professional, you can improve your organization’s performance and reduce costs.
• Six Sigma strategies improve quality by minimizing defects in business processes. This allows you to gain customer loyalty and strengthen your brand image.
• Six Sigma training develops your skills such as analytical thinking, problem solving and teamwork. These skills are valuable in every sector and position.
• Six Sigma certification is a global standard and recognized around the world. This gives you the opportunity for an international career.

WHAT IS THE BENEFIT?

PECB Six Sigma Certification and Training will provide you with

– It can improve your skills and knowledge in understanding waste streams,

– Gain competence in using various management tools and techniques,

– Gain worldwide recognition,

– Gain competitive advantage,

– Manage process activities effectively,

– They can adopt healing as a way of life,

– These skills can help businesses optimize their processes to improve efficiency, reduce costs and increase customer satisfaction.

• SIX SIGMA YELLOW BELT

Understand the core principles, problem solving tools and techniques of Six Sigma as well as the DMAIC process.

• SIX SIGMA GREEN BELT

Develop your technical knowledge and skills to improve processes in an organizational environment.

WHAT IS IT?

The ISO 21001 Training Organizations Management System is an international standard developed by the International Organization for Standardization that provides management tools for organizations providing training products and services.

It aims to help education providers meet the needs and requirements of learners.

ISO 21001 is based on ISO 9001 – Quality Management Systems, but provides a specific framework for educational organizations aiming to increase the satisfaction of their students by improving educational processes and ensuring compliance with students’ requirements.

The standard is applicable to all organizations that provide a curriculum for the development of knowledge, skills and attitudes through different teaching methods.

WHY IS IT IMPORTANT?

Education is a basic need for everyone in society; therefore, everyone should be concerned with the quality of education provided by education providers.

This certificate will demonstrate that you have acquired the necessary knowledge and skills related to the Educational Institutions Management System (EOMS). It also proves your capabilities to support an effective EOMS within an educational organization.

This certification proves that you can analyze, implement and manage an EOMS according to best practices in the field, as well as perform audits of this management system against ISO 21001 requirements, applying widely accepted auditing principles and techniques.

ISO 21001 certification is an internationally recognized version of the certification for the management of educational institutions.

Educational institutions that receive ISO 21001 certification demonstrate that they can provide educational services more effectively and efficiently, especially for those with special educational needs and distance learners.

Furthermore, by becoming ISO 21001 certified, you prove to stakeholders that you are committed to improving your training system and that you comply with international standards.

If you want to improve the quality of your educational institution and gain a competitive advantage, you may want to consider getting a certificate in educational institution management. With this certification, you can make your educational services appear better in search engines and attract the attention of your potential students.

WHAT IS THE BENEFIT?

With ISO 21001 Benefits of Management of Educational Organizations, you too:

– It can improve the quality of your educational institution,

– It can offer your students a better educational experience,

– It can help educational organizations improve their management systems and increase the effectiveness, efficiency and relevance of educational services,

– It can give your educational organization more visibility in search engines and attract the attention of your potential students,

– By improving your education system, you can meet the needs and expectations of your students,

– By increasing the reputation of your educational institution, you can differentiate from your competitors and increase your preferability,

– Demonstrate your sense of social responsibility by promoting equal opportunities for all students, regardless of their religious, ethnic or cultural background, gender, ability/disability,

– By providing personalized education and effective response to all students, it can increase student satisfaction and loyalty,

– By promoting excellence and innovation, you can continuously improve and enhance the quality of your education,

– By making education more accessible (physical or online settings), you can increase the number of students and your income.

• ISO 21001 INTRODUCTION

Understand the main concepts of an Education Organization Management System (EOMS) based on ISO 21001.

• ISO 21001 FOUNDATION

Learn the key elements of implementing an EOMS based on ISO 21001.

• ISO 21001 LEAD IMPLEMENTER

Develop the skills required to support an organization in implementing and managing an EOMS based on ISO 21001.

• ISO 21001 LEAD AUDITOR

Gain knowledge and skills to perform EOMS audits.

WHAT IS IT?

If you want to manage your assets more efficiently and effectively, the ISO 55001 standard can help.

ISO 55001 is an asset management system standard that helps organizations manage the lifecycle of assets. With this standard, you can get more out of your assets, reduce risk and improve performance.

The ISO 55001 standard is suitable for all types of entities and organizational structures.

By establishing an asset management system that complies with this standard, you can reduce your operating costs, increase your efficiency and ensure continuous improvement.

To achieve ISO 55001 certification, you need to define and implement your asset management policies, objectives and plans.

ISO 55001 certification will prove that you have the expertise to plan, implement, manage and continuously improve an asset management system or audit it against the requirements of the standard.

ISO 55001 certification training is specifically designed to equip you with the skills to properly review processes, procedures and asset performances, leading to constructive feedback on asset status and condition.

It enables you to stand out in the marketplace by having the knowledge and skills to build an asset management system for an organization that understands the value of its assets and demonstrates social responsibility, as well as a commitment to diverse business cultures.

How to Improve Asset Management with ISO 55001 (Asset Management System)?

• Asset management helps your business meet stakeholder, business and regulatory requirements and increase the value of your assets.
• ISO 55001 is an international standard that guides you to improve your asset management processes and reduce risks. With this standard, you can use your assets more efficiently and effectively, save money and time, improve your business performance and achieve your corporate goals.
• ISO 55001 is a quality certification that demonstrates that asset management is a critical factor for organizational success.

WHY IS IT IMPORTANT?

In today’s complex and ever-changing financial markets, ISO 55001 certification is crucial in demonstrating the ability to run a smoother operation and maintain a good corporate reputation. Furthermore, this certification helps you as an individual to distinguish yourself from other professionals involved in asset management.

ISO 55001 certification demonstrates that your organization has developed an active approach to lifecycle asset management, which in turn supports organizational growth, risk management and financial performance.

With ISO 55001 certification, you can effectively manage your assets, mitigate and manage risks, increase profitability and enhance your brand reputation.

ISO 55001 certification also helps you set yourself apart from other professionals in the asset management field.

Organizations are constantly looking for professionals in this field. Such expertise in asset management, these institutions and organizations aim for a significant increase in asset performance, improved return on investment and cost reduction without compromising the performance of the organization.

WHAT IS THE BENEFIT?

PECB Certification to establish and improve an ISO 55001 asset management system:

– Identify asset management policies and objectives,

– Create an asset inventory and assess the condition, performance and risks of assets,

– Plan the resources, activities and responsibilities needed throughout the life cycle of assets,

– Implement, monitor and review asset management plans,

– Measure and report asset management performance,

– You can identify and implement opportunities for continuous improvement.

• ISO 55001 INTRODUCTION

Learn the basic concepts and importance of an asset management system.

• ISO 55001 FOUNDATION

Understand the key concepts and elements for implementing and managing an asset management system as specified in ISO 55001.

• ISO 55001 LEAD IMPLEMENTER

Develop your skills and knowledge to support an organization in implementing, managing and improving an AMS based on ISO 55001 requirements.

• ISO 55001 LEAD AUDITOR

Become competent to perform audits of an AMS against ISO 55001 requirements and manage a team of auditors.